Nondiscrimination and Language Help
Our commitment to equal access, and how to get free language help or auxiliary aids.
Padela Health PLLC, doing business as Padela Spine and Joint, complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
We provide people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, and accessible electronic formats).
We provide free language assistance services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, call (713) 581-4255 or email info@padelaspineandjoint.com.
If you believe that we have failed to provide these services or discriminated in another way, you can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at www.hhs.gov/ocr/office/file.
Language assistance
English: Free language assistance services and free auxiliary aids and services are available. Call (713) 581-4255.
Español: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (713) 581-4255.